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Member's Corner
... through the years...
It's no secret that we pride ourselves on the level of customer service we provide to each and every member. Our dedication to our members and their holidays is certainly unmatched in this industry. We love our members and their appreciation for what we do is what motivates us to continue putting our best foot forward.
 
Aloha Emely - Thank you for all of your patience, understanding, and help. We ACCEPTED the San Diego Estates offer. We appreciate you finding the Crowne Plaze and it's location made it very enticing. However, after going back and forth we decided on the San Diego Estates. I am not looking forward to the drive or potential heat (I called the property and a worker said it could get up to over 100 degrees!), but the property is just too beautiful to pass up. Plus, in researching things to do in the area we found many attractions off the beaten path, so to speak, that will be fun. So, thanks again for all your help and we look forward to working with you again soon. - Greg and Barbara Char
Subject Maui:
RECEIVED: Mon Feb 5th 2018 8:54 pm

Just wanted to let u guys know how thrilling my maui vacay was. U did it again. My room was phenomenal. I couldnt be more pleased Lots of love Tracy

Best Regards,
Tracy R.


RECEIVED: Wed Feb 21st 2018 10:52 am

Thank you so much, Katie. You are just the sweetest and we are so so pleased with your service so far. This is our first trip with Gold Crown and we are so excited to get started with you all. We've told so many people about you and are trying to others to sign up!!!!! Have a great day and thank you again for your help with my daughter's luggage. Best regards, Donna

Best Regards,
Dean P.
& Donna P.

RECEIVED: Mon Mar 12th 2018 8:35 am

Hi Katie, We just returned from our week long vacation in Las Vegas at the Wyndham and we wanted to tell you how much we loved the place! Everyone was so accommodating, friendly and professional. And the resort was spotless, the rooms were very well appointed with the best in kitchen ware and we couldn't find a thing wrong. Our first experience with Gold Crown Resort was a resounding success and we are so pleased with our membership so far. Your customer service is the absolutely best and we couldn't be more thrilled that we joined your group. Thank you for all that you and your team do and we can't wait to start planning our next trip. Best to you and have a fabulous week. Donna and Dean P.

Best Regards, Dean P. & Donna P.

RECEIVED: Mon Apr 16th 2018 2:52 am

Just wanted to tell you are. Vacation was wonderful. We were able to get our unit. I just wanted to send a heartfelt thank you. To you all who made this possible. Had a wonderful time. Wish I could send some pictures but I don’t know how. Thank you all for all your personal attention to making our vacation awesome . Thank you Shari H.

Best Regards,
Kenneth H.
& Sharon H.


April 18, 2018

A huge shout-out for the revamped -- and enhanced! -- Hot Weeks section. Wow. I look forward to keeping an eye on this area. Way to go, folks!

From Member ID: 7****, Valerie W.


Thank you for the follow up! You were absolutely awesome and made the experience easy, fast and efficient!! Great job, top level customer service indeed!! Valerie

Best Regards,
VALERIE W.
& KEVIN W. SR.